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Please
note that the following Terms & Conditions only apply to programs
and service agreements where deposits and payments have been received
by us prior to January 5, 2005.
Reservations
and Payment
Early reservations are encouraged. Some trips fill
several months before departure. All reservations require a 20% non-refundable
deposit and a signed Medical Information form. Full payment is required
45 days before departure. Personal checks must be received 60 days in
advance of departure. All payments must be in the form of U.S. dollars.
If payment is not received when due, Tours Trips Treks & Travel reserves
the right to treat the reservation as canceled.
Cancellation
by Client
If written notification of cancellation is received
more than 60 days prior to departure of the trip, full payment minus the
20% deposit will be refunded. If written notification of cancellation
is received more than 30 days, but less than 60 days prior to departure
of the trip, full payment minus the 20% deposit can be credited to other
Tours Trips Treks & Travel trips. No refunds or credit for cancellation
within 30 days of trip departure. Tours Trips Treks & Travel trips
are sold as packages, and there will be no refunds to individuals who
leave a trip early or arrive late. Exceptions to the above cancellation
policies cannot be made for any reason, including weather and personal
emergencies. Tours Trips Treks & Travel STRONGLY RECOMMENDS THAT YOU
PURCHASE A TRAVEL INSURANCE POLICY THAT INCLUDES TRIP CANCELLATION AND
INTERRUPTION INSURANCE.
Cancellation
by Tours Trips Treks & Travel
Tours Trips Treks & Travel reserves the right to
cancel any trip due to acts of nature and/or any other occurrence out
of our control. Tours Trips Treks & Travel rates are based on a minimum
group size that varies according to the specific program, should a trip
be under subscribed, we do everything we can to make a trip go, even with
as few as four participants. (In such cases, it may be necessary to increase
rates). Final decision to cancel a trip due to insufficient sign ups is
made 30 days prior to departure. Should Tours Trips Treks & Travel
cancel a trip, you will receive a full refund of all monies paid to us.
Tours Trips Treks & Travel is not responsible for additional expenses
such as airline or hotel cancellations fees.
Pre-Departure
Package
On receipt of your deposit, we will send you links
to our pre-departure information web-site that are not otherwise availalbe.
This will include a descriptive itinerary, a clothing and equipment checklist,
information about the Dominican culture, a reading list on the Dominican
Republic current medical requirements, passport and tourist card requirements.
Trip
Modification
We design our trips with a degree of flexibility, to
provide you with the best possible opportunity for exploring the Dominican
Republic. Therefore our itineraries may change due to weather, availability
of new accommodations or routes, problems with old routes, etc. Tours
Trips Treks & Travel reserves the right to change the itinerary due
to any factor.
What
is included
Tours Trips Treks & Travel trips include all meals,
accommodation and meal taxes and gratuities, snacks and purified drinking
water, professional guides, park entry fees and permits, maps and vehicle
or mule support (to carry purified drinking water, food, spare parts,
tools, first aid and at times weary cyclists and hikers). Hotel accommodations,
when included, assume single occupancy is available for an additional
fee.
What
is not included
Airfare, airport transfers, soft drinks, liquor, bikes,
sleeping bags and pads, laundry, medical expenses, cost of hospitalization
or evacuation from remote areas, entry or departure taxes, insurance,
gratuities for guides, unless otherwise specified in writing. Activities
listed as optional (eg: horseback riding) generally require an additional
fee. If the trip must be extended or itinerary modified due to causes
beyond Tours Trips Treks & Travels control, all associated costs
are not included. (In some cases, travel insurance may cover these costs)
Services
available
Although Tours Trips Treks & Travel is not a travel
agent, we are happy to help book hotels and other tours, and can assist
with airline information. For an additional fee, bike rental, sleeping
bag rental, and airport transfers are available.
Medical
Responsibilities
Good physical and mental health are essential for the
enjoyment of these trips. Come in good condition. It is essential that
any participant with a medical condition requiring regular treatment or
which may be affected by vigorous activity, high altitude, heat, cold,
other natural phenomena, or foods, notify Tours Trips Treks & Travel,
in writing, in advance of the trip. All participants must carry their
own medical insurance, valid for the duration of the trip.
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